What Softrip is
Softrip is a reservation system for tour operators. It holds inventory and the booking. Frienzy does not replace that system. The operator buying guide is how to choose operator software.
What Frienzy adds
The traveler app
Frienzy is the branded iOS and Android app for the departure. Travelers see the operator’s brand.
Trip delivery without a second copy
Booking and traveler information syncs in, so the team is not retyping the same departure into another tool.
On-trip information
The app holds the itinerary, documents, maps, updates, and group communication for travelers and guides.
How the integration works
This is the conceptual handoff. It describes which system owns the record and where the traveler reads the trip.
1
Manage the booking in Softrip
The reservation and traveler record are created in Softrip as they are today.
2
Sync trip information to Frienzy
Booking and traveler information is sent securely to Frienzy so the same departure exists in the app.
3
Deliver the branded app
Travelers open the operator’s app for the itinerary and trip updates.
What data flows into Frienzy
- Booking information from Softrip.
- Traveler information needed to deliver the departure in the app.
- Softrip remains the source of the reservation. Frienzy does not take over inventory.
What the traveler experiences
- A branded iOS and Android app under the operator’s name.
- The itinerary for the departure.
- Documents, maps, and push updates.
- Group communication with guides and the operator.
Ideal customer
- Tour operators running Softrip for reservations and departures
- Teams that re-enter Softrip trip details into a PDF or a separate app
- Operators who want a branded traveler app and will keep Softrip
Benefits
Softrip holds the booking
Inventory, reservations, and the operator workflow stay in Softrip.
Less duplicate entry
Booking and traveler information syncs into Frienzy instead of being copied by hand into a traveler tool.
A branded phone experience
Travelers read the itinerary, documents, maps, and trip updates in the operator’s app.
FAQs
Does Frienzy replace Softrip?
No. Softrip remains the reservation system. Frienzy is the branded app travelers use.
What is the Softrip mobile app in this setup?
Frienzy is the branded mobile app that receives booking and traveler information from Softrip. Softrip stays the system that holds the reservation.
What data moves from Softrip to Frienzy?
Booking and traveler information needed to deliver the trip in the app. Softrip stays the source of the reservation. Exact fields are set during onboarding.
Who is this for?
Tour operators that already use Softrip and want travelers in a branded app without rebuilding the back office.
How much does Frienzy cost for a Softrip operator?
Partner plans start at $1,499 per month. Packaging for the branded app is confirmed on a demo.
Frienzy Product Team
Frienzy Inc. Frienzy is a white-label travel app platform for tour operators and travel agencies, founded in 2023 in Dallas, TX. These pages are written and updated by the Frienzy product team.
Updated October 4, 2026
Connect Softrip to the traveler app
Book a demo with the team that runs your Softrip departures.