Over the past two months, we've shipped a significant update across both the Frienzy Web Panel and Mobile App. This release focused on making the itinerary builder more powerful and reliable, improving the notifications experience, strengthening traveler management tools, and expanding our white-label lineup. We also addressed a number of bugs and quality-of-life improvements based on feedback from our agency partners. Here's a full summary of everything that went live in April and May.
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WEB PANEL
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🗺️ ITINERARY BUILDER
All days within a trip's date range are now pre-created automatically
Copy and paste itinerary items between trips
Bulk-move and multi-select itinerary items across dates
Add flight segments directly from the 'Add Item to Day' button
New draft/unsaved-work warning so progress is never lost
Added a 'from library' option when adding items to a day
Maps and phone numbers are now clickable links
Fixed ordering and date-change bugs, including itineraries disappearing on date change and items scrambling after AI builds
🤖 AI IMPORT & EDITING
You can now edit itineraries with AI
AI import no longer auto-populates phone numbers and websites
Improved image selection
Multi-day entries are now grouped correctly instead of collapsing into a single day
📄 BROCHURES & PDF EXPORT
Can Preview/Customize PDF before exporting or downloading as a file
PDF exports now include accommodation details (nights, confirmation number, room type)
Itinerary order is now preserved in exports
Resolved several PDF generation and styling failures
Reorder brochure trip highlights via drag-and-drop
Fixed the TrekkSoft 'Book Now' link on brochure pages
Fixed draft brochures incorrectly showing as published
Fixed mobile responsive issues in the brochures section
🔔 NOTIFICATIONS
Schedule customized push notifications to specific travelers
Support for pre-trip and post-trip activity reminders outside main trip dates
Admins can send custom push notifications
Fixed duplicate notifications and notifications showing for trips an agent isn't part of
Fixed pre-trip flight notification timing issues
👥 TRAVELERS & INVITATIONS
Bulk invite travelers from the edit-itinerary screen
Not-yet-joined invitees are now reusable across assignments
Remove pending invites
Bulk-assign existing items to a traveler
Fixed missing invitation emails and the broken SMS invite flow
Fixed invite-email copy and logo issues
Enhanced invite link previews with trip cover images and branding
Hosts can now be hidden from the traveler list
🔒 ACCOUNTS, PERMISSIONS & SECURITY
Logged-in users can now reset their password
Added a logout confirmation prompt
Agents without brochure permissions are restricted from the 'Create a Brochure' popup
Admins can view users' login/signup method
Fixed admin login issues and business-account access
Fixed an incorrect 'Subscription: Traveler' label on agent accounts
🧭 TRIPS & OVERVIEW
Overview page is now more at-a-glance with a condensed, expandable itinerary view
Added published vs. unpublished trip filters
Added co-branding image/logo support
Added a default cover image setting for new trips
Fixed trip duplication to copy itinerary items, with improved photo handling
Fixed cover image cropping and zooming
Replaced the demo trip with an Amalfi Coast itinerary
💬 CHAT
Chat timestamps now display in 12-hour format
Fixed the member count display
Reduced friction in the B2C 'Accept Message Request' prompt
📚 RELEASE NOTES & HELP
Replaced the old Changelog with a public Release Notes page
Added a Release Notes tab to the dashboard with admin notifications on publish
Embedded the Help Scout knowledge base
⚡ PERFORMANCE & PLATFORM
Improved landing page Core Web Vitals on mobile and desktop
Improved airport search and image quality
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MOBILE APP
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📶 OFFLINE MODE
View chats offline, with chats now persisting while offline
Create expenses while in offline mode
Media uploads now continue in the background
'Add Flight' button is disabled in offline mode to prevent errors
Fixed notes created offline not rendering once connectivity is restored
Fixed an issue where users were stuck in offline mode and unable to see their itinerary
💬 CHAT & MESSAGING
Improved overall chat UX
Added live chat refresh and pull-to-refresh across the app
Pin comments and messages in chat
Fixed trip chat poll alignment and missing sender information
Fixed incorrect trip chat member count display
Travelers must now accept a chat from the business before messaging (B2C)
Added the ability to block and unblock users, with improved blocking logic
Removed peer-to-peer messaging from the main Frienzy app for certain clients
🔔 NOTIFICATIONS
Enhanced in-app notifications with itinerary context and deep linking
Fixed duplicate notifications and improved visibility of new notifications
Fixed flight notifications arriving late or not at all
Fixed flight delay notifications still showing after a flight had departed
Fixed invite notification alerts not being received
🗺️ ITINERARY & TRIPS
Pre/post-trip parity now available on mobile
Control over itinerary preview in the mobile app overview
Traveler-created itineraries now default to private assignment
Rich text content from web is now supported in the itinerary description editor
Added the missing 'What to Bring' field
Map, location, and phone number links now work
Auto-added visa hyperlinks in notes are now clickable
Fixed assigning travelers to an itinerary not saving
Fixed flight itineraries not showing assigned users in edit view
Fixed time being added to itinerary items that had no time
🖼️ MEDIA & PERFORMANCE
Preserve original photo quality in the media tab
Fixed photos downloaded through the app coming out in lower quality
Improved image loading and rendering speed
Fixed the empty state briefly appearing before active trips on login
👤 ACCOUNTS & PROFILES
Visible user role labels added in-app to reduce login confusion
Users can now edit their profile enhancement submissions after submitting
Fixed verification emails not being sent
🏷️ WHITE-LABEL APPS
Launched new white-label apps (iOS & Android): Venture Ashore, Prime Tours, Warther Tours, The Status Group Tours, Making Memories Tours, and Live Life Safaris
Updated white-label design for empty trips on mobile
Updated primary color and fixed an Android-specific bug for Prime Tours
Updated apps to meet Google Play requirements